A DIY audit is a manual process of querying AI platforms directly and evaluating what you find. It is free, it takes two to three hours, and it reveals the most visible problems with your AI presence. Here is the full DIY process:
Step 1: Query all three major platforms. Ask ChatGPT, Perplexity, and Google AI the following questions and record every response: "Tell me about [business name] in [city]." "Who are the best [your category] in [your city]?" "What services does [business name] offer?" "What are the hours for [business name]?"
Step 2: Check for factual errors. Compare every piece of information AI provides about your business against reality. Wrong phone numbers, outdated hours, incorrect service descriptions, and old addresses are the most common errors.
Step 3: Check competitor visibility. If your competitors appear in recommendation queries where you do not, note which ones and on which platforms.
Step 4: Check NAP consistency. Manually verify your business name, address, and phone number on Google Business Profile, Yelp, Apple Maps, Facebook, and your website. Note any discrepancies.